Privacy Policy

1. Information We Collect

Information You Submit

When you use our Contact page , we may receive your name, email address, inquiry category, message and any other information you voluntarily include.

Please do not send sensitive personal information, financial account details, medical information or documents containing information you do not want to share with us.

Technical and Usage Information

When you visit the Website, our hosting provider, website software and analytics tools may process technical information such as:

• IP address and approximate geographic location;
• browser, device and operating system information;
• pages visited and interactions with the Website;
• referring websites and approximate visit times; and
• technical logs used for security, troubleshooting and website operation.

The information collected depends on the services and settings in use when you visit.

2. How We Use Information

We use information collected through the Website to:

• respond to website feedback, content corrections, advertising inquiries and other messages;
• operate, maintain and improve the Website;
• understand which educational content visitors use;
• identify technical problems and protect against spam, abuse and unauthorized activity; and
• comply with applicable legal obligations and respond to lawful requests.

Submitting a contact form does not subscribe you to a marketing newsletter. If we introduce an email subscription service, we will explain its collection and unsubscribe practices at that time.

3. Contact Form and Email

Our Contact page uses WPForms to collect website and business inquiries. Form submissions are sent to our designated email inbox so we can review and respond to messages.

Our email provider may process and store the messages we receive and any replies we send.

We do not use contact form submissions to provide property-specific foundation inspections, structural diagnoses or emergency assistance.

4. Analytics

We use Google Analytics to understand how visitors interact with the Website. Analytics information helps us evaluate traffic, identify frequently visited pages and improve our educational content.

Depending on the configuration, Google Analytics may process information about your device and browser, approximate location, interactions with the Website and identifiers associated with cookies or similar technologies.

For information about Google's processing practices, visit How Google uses information from sites or apps that use its services .

You can also learn about the Google Analytics Opt-out Browser Add-on .

5. Cookies and Similar Technologies

Cookies are small pieces of information that websites may store in your browser. The Website and services used to operate it may use cookies or similar technologies for site functionality, security and analytics.

You can manage or delete cookies through your browser settings. Restricting certain cookies may affect how some website features operate.

If we introduce additional advertising or tracking technologies, we will update this policy and implement any applicable notice or consent controls.

6. How Information May Be Shared

Information may be processed by service providers that help us operate the Website, including website hosting, email delivery, form processing, analytics and security services.

We may also disclose information when required by applicable law, in response to a valid legal process or when reasonably necessary to protect the Website and its users.

We do not publish contact form submissions as part of our educational articles.

7. Advertising and External Websites

The Website may contain links to third-party websites, including businesses or resources relevant to foundation inspection and repair. When you follow an external link, the destination website's privacy practices apply.

We may introduce advertising or sponsored content on the Website. Before implementing advertising technologies that collect additional visitor information, we will review and update this policy as appropriate.

This policy does not govern information you provide directly to an external website or business.

8. Information Retention

We retain contact correspondence for as long as reasonably needed to address the inquiry, maintain relevant business records, resolve disputes or meet applicable legal obligations.

Technical logs and analytics information may be retained according to the settings and retention practices of the services we use.

You may contact us to request deletion of information you submitted, subject to any applicable legal or operational retention requirements.

9. Information Security

We use reasonable administrative and technical measures appropriate to the Website to help protect information. However, no website, email system or internet transmission can be guaranteed completely secure.

Please avoid sending confidential documents or sensitive personal information through our contact form.

10. Your Privacy Choices

You may choose not to submit personal information through our contact form. You may also manage cookies through your browser settings and use available analytics opt-out tools.

Depending on where you live and which privacy laws apply, you may have rights to request access, correction or deletion of certain personal information, or to exercise other privacy choices.

To make a request, contact us using the information below. We may need to verify your request before responding.

11. Children's Privacy

The Website is intended to provide general homeowner education and is not directed to children under 13. We do not knowingly solicit personal information from children under 13.

If you believe a child has submitted personal information through our Website, please contact us so we can review the situation.

12. Changes to This Policy

We may update this Privacy Policy when our website practices, service providers or applicable requirements change. The effective date at the top of this page indicates when the current version took effect.

We encourage visitors to review this page periodically.